Refund Policy

Last updated: October 16, 2026

• Unused credits: you can request a full refund of a credit pack within 14 days of purchase if none of its credits have been used.
• Partially used packs: within the same 14 days we will refund the unused portion on a pro-rated basis.
• Service problems: if you were charged credits because of an error on our side, contact us and we will restore the credits or refund them.
• Free trial credits have no cash value and are not refundable.

How to request a refund

Email [email protected] with the email used at checkout, the purchase date and amount, and your key's first few characters (never send the full key). Approved refunds go back to the original payment method through Stripe, usually within 5–10 business days.

When a purchase is refunded, the matching share of its credits is removed from the key. If a payment is disputed, that purchase's credits are removed and the key is disabled while the dispute is open, so please contact us first; we are happy to help.